Mounts and De-Mounting

Prints on delicate papers are single-edge mounted onto 160 gsm acid-free paper, using a small amount of nori starch paste in three locations along the top edge: middle, right, left. Should you wish to remove the print from this mount, I will happily provide guidance, but you accept all liability for any damage that may occur. 

Shipping & Handling

UK Mainland Customers

All shipping and handling is included in the price for UK Mainland customers. I endevour to have your items with you within 5 business days, though times may vary. Please allow 2-3 days for your order to be packaged and dispatched. You will then receive an email with tracking details, using Royal Mail 48h Tracked delivery.

International Customers

For international customers, please get in touch prior to purchase. Any orders made without prior contact will be automatically cancelled.

Refunds and Returns

Every item in my store is hand-printed and inevitably will have slight differences that contribute to uniqueness of your purchase. Therefore, I cannot offer refunds and returns for buyers’ remorse, or if an item does not look precisely like the example shown on my website. Please note: on-screen colours may appear different due to display calibration. You should check all aspects of the listing carefully to ensure the item is suitable before you commit to purchasing. If you have any questions, do get in touch prior to purchase and I will be happy to help.

Changing or Cancelling

Should you wish to change or cancel your order, you should contact me within 24 hours of purchasing. 

Damaged Items

In the rare event that your order arrives damaged, please contact me within 48 hours of receiving your parcel. You should include digital photographs of all of the packaging and of the item's condition. I address each issue on a case-by-case basis and will assist you wherever possible.

Lost Items

Once a parcel has been handed over to the Post Office, I am not responsible for what happens to it in transit. If you believe your parcel to be lost, first check tracking information (if applicable) for updates and ensure the maximum delivery time-frame for your location has passed before contacting me. Remember that seasonal holidays, mail strikes, or customs laws can also delay parcels by several weeks.

Environmental Impact

I endevour to minimise waste throughout every stage of the process. Paper scraps are kept for smaller projects, misprints are archived for future experimentation or in-house recycling, and packaging used is either compostable or recyclable.